Accessibility
COPACC strives to be as accessible as possible with all our offerings, in venue and offsite.
If there is anything at all to make your time with us more enjoyable and relaxed, please do let us know as we are always happy to review existing processes and offerings.
You can email bookings@copacc.com.au or call us on 03 5232 9418.
Wheelchair Access
COPACC is a wheelchair accessible venue. If you are attending an event or have an appointment to meet us at the venue, you can enter via ramp at our front entrance on the corner of Rae Street and Gellibrand Street.
There is an accessible, gender-neutral toilet in our Public Foyer. However, it is not fitted with an automated door. Please let one of our friendly staff know if you need assistance entering and exiting.
There is step-free access to all spaces within our venue.
Companion Card
We accept companion cards at COPACC to ensure a safe and enjoyable experience for all our patrons.
All companion card holders are eligible to a concession price ticket as well as an additional ticket at no charge.
Assistance Animals
Guide dogs and other assistance animals are welcome at COPACC at any stage.
Meet and Assist Service
If you require a meet and assist service, please contact us on 03 5232 9418 (Option 1).
Please note that this service is subject to availability and/or prior arrangement if you require it outside of COPACC hours.
National Relay Service
You can contact the COPACC team through the National Relay Service (NRS) at no additional charge.
TTY users: phone 13 36 77 – then ask for – 03 5232 9418
Speak and Listen users: phone 1300 555 727 – then ask for – 03 5232 9418
Internet relay users: connect to the NRS (internet-relay.nrscall.gov.au) – then type in – 03 5232 9418
Breastfeeding Friendly
COPACC is partners to the Australian Breastfeeding Association (ABA) initiative and have signage on display at the facility.
To qualify for recognition with the ABA as a Breastfeeding is Welcome Everywhere venue, it needs to be publicly and easily accessible for mothers, ensuring they can drop in for spontaneous visits.
Registered venues are also listed on the ABA’s interactive online map which shows Breastfeeding is Welcome Everywhere venues around the country: Your local community | Australian Breastfeeding Association